How to claim a price drop on Lufthansa
Lufthansa has complex fare rules by ticket type. Light fares are very restrictive. Flex and Business fares allow changes.
2
Verified methods
20-40 minutes
Fastest method
2026-02-27
Last verified
LH
IATA code
How to claim your Lufthansa price drop
2 methods ranked by ease and success rate. Verified as of 2026-02-27.
- 1
Go to lufthansa.com and click "Manage"
- 2
Find your booking and select "Rebook" if available — this handles the change in one step
- 3
If no rebook option, select "Cancel & Refund", then rebook at the lower fare
Cash refund to your original payment method. Flex and Business fares support free rebooking; Light fares are non-changeable.
- 1
Go to lufthansa.com and open the live chat (available 24/7)
- 2
Provide your booking reference (PNR) and last name
- 3
Request a fare adjustment or ask about rebooking options
- 4
Alternatively, email customer.relations@lufthansa.com with your PNR and the lower fare details
Lufthansa's US phone number (1-800-645-3880) is fully automated with no live agent — use chat or email instead.
Or let Plot handle it for you
Instead of manually checking Lufthansa prices, forward your confirmation once and we do the rest.
Forward your confirmation
Forward your Lufthansa booking confirmation to plans@plot.travel. That's the only thing you need to do.
We watch your fare 24/7
Plot tracks your exact Lufthansa fare around the clock, checking for drops until you depart.
Claim your money back
When the price drops, we notify you instantly with the savings amount and Lufthansa-specific instructions to claim your refund or credit.
Frequently asked questions
Common questions about Lufthansa price drops and refunds.
Lufthansa offers several ways to claim a fare difference. We've documented 2 verified methods on this page, ranked by ease and success rate.
Under US Department of Transportation regulations, you can cancel any Lufthansa flight within 24 hours of booking for a full cash refund, as long as the flight is at least 7 days away. This applies to all fare types, including Basic Economy. It's the most reliable way to capture a price drop immediately after booking.
Within the DOT 24-hour window, you always get a full cash refund to your original payment method. For changes outside that window, the refund format depends on the method and fare class — see the methods above for specifics.
For DOT 24-hour cancellations, Lufthansa is required to process your cash refund within 7 business days for credit card payments and 20 business days for other payment methods. Travel credits from fare changes are typically available on your account within minutes to a few hours.
Plot monitors your Lufthansa booking 24/7 after you forward your confirmation email to plans@plot.travel. When the price drops, we send you an instant notification with the exact savings amount and step-by-step instructions tailored to Lufthansa's specific policies — so you know exactly how to claim your refund or credit without doing any research.
Still have questions? Email us