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Does Southwest Airlines refund you when your fare drops?

Yes, on every fare but Basic, and with no fees. Choice fares change to the lower fare and keep the difference as flight credit; Choice Preferred and Choice Extra can get it back to your original payment.

Verified against the airline's own policy pages.

Price drop calculator

Southwest Airlines price drop calculator

Is it worth changing your Southwest Airlines flight for the lower fare? Enter what you paid and the new price to see what you’d get back after any change fee.

Your result

Enter what you paid and the new Southwest Airlines fare to see if claiming is worth the friction.

The rules of the game

The fundamentals

Four things to know about Southwest Airlines price drops before deciding whether to claim one.

The 24-hour refund

Cancel a Southwest booking within 24 hours of buying it and you get your money back on your original card, on any fare including Basic. The catch: the booking has to be made at least 7 days before departure. If the price drops inside that window, book the cheaper fare first to lock it in, then cancel the original ticket for the full refund.

No fees, on any fare

Southwest charges no change fee and no cancel fee on any fare, Basic included. That makes it one of the few airlines where even a small drop is worth claiming: every dollar of the difference comes back to you. What changes from fare to fare is not whether you get the difference, but whether it comes back as cash or as a flight credit, and how long that credit lasts.

Basic versus Choice fares

Southwest now sells four fares: Basic, Choice, Choice Preferred and Choice Extra. On Choice and above, you change your flight to the lower fare in Manage Reservations and keep the same booking. Basic fares cannot be changed without paying to upgrade, so you cancel for a flight credit and rebook with it. On a round trip with a Basic leg, Southwest only lets you cancel both legs together.

Cash or credit, and when it expires

Choice Preferred and Choice Extra are refundable, so the difference can go back to your card or stay as a Transferable Flight Credit. Choice fares return a flight credit that expires 12 months from booking. Basic credits expire 6 months from the date you first booked, and a rebooked flight keeps that date. Cancel at least 10 minutes before departure, or the fare is lost.

After you book

How to catch the next Southwest Airlines drop

Prices keep moving after you book. Most people who catch a drop do it by checking the price again and again, and sometimes they get lucky.

Option 1 · The manual way

Check the price yourself

Search your booking on the Southwest Airlines app or website every few days. If the price falls below what you paid, the calculator above tells you whether it’s worth claiming, and these are the steps.

See every way to claim a Southwest Airlines price drop

How to claim a price drop on Southwest Airlines

4 methods ranked by ease and success rate.

Southwest Airlines change fees by fare class

BasicFree
Choice / Choice Preferred / Choice ExtraFree
Recommended
  1. 1

    Book the same flight at the new lower fare on southwest.com. This locks in the price before you give up your original ticket

  2. 2

    Go to Manage Reservations and look up your original booking with your confirmation number and name

  3. 3

    Cancel the original flight and choose a refund to your original form of payment (time remaining in your 24-hour window left in the 24-hour window)

Open Southwest Airlines website

Southwest only refunds within 24 hours when the booking was made at least 7 days before departure. Closer in, you get a flight credit instead.

All claim methods

When did you book?
  1. 1

    Book the same flight at the new lower fare on southwest.com. This locks in the price before you give up your original ticket

  2. 2

    Go to Manage Reservations and look up your original booking with your confirmation number and name

  3. 3

    Cancel the original flight and choose a refund to your original form of payment (time remaining in your 24-hour window left in the 24-hour window)

Open Southwest Airlines website

Southwest only refunds within 24 hours when the booking was made at least 7 days before departure. Closer in, you get a flight credit instead.

  1. 1

    Go to Manage Reservations on southwest.com or open the Southwest app, and look up your booking with your confirmation number and name

  2. 2

    Select "Change" on your flight

  3. 3

    Pick the same flight at the lower fare and confirm. There is no change fee

  4. 4

    Southwest returns the difference: as a flight credit on Choice fares, or to your original payment (or a Transferable Flight Credit, your choice) on Choice Preferred and Choice Extra

Open Southwest Airlines website

Choice fare credits expire 12 months from the original booking date. Basic fares cannot be changed this way.

  1. 1

    Check the lower fare is still showing for your flight on southwest.com

  2. 2

    Go to Manage Reservations and cancel your original booking. There is no fee; the full value becomes a flight credit

  3. 3

    Book the same flight again at the lower fare and apply your flight credit at checkout

  4. 4

    The leftover credit is your saving, and it stays in your Southwest account for a future trip

Open Southwest Airlines website

Basic fare credits expire 6 months from the date you first booked, and the new booking keeps that same expiry. On a round trip with a Basic leg, Southwest only lets you cancel both legs together, so rebook the whole trip. Cancel at least 10 minutes before departure or the fare is forfeited.

  1. 1

    Call Southwest at 1-800-435-9792 and ask for an agent

  2. 2

    Give your confirmation number and say the fare on your flight has dropped

  3. 3

    Ask the agent to change you to the lower fare (Choice fares and above) or to cancel and rebook it (Basic fares)

What smart travelers do

Option 2 · The easy way

Let Plot watch it for you

Fares move after you book, usually when you’re not looking. Forward your Southwest Airlines confirmation once and Plot watches the price for you. When a drop is worth claiming, you get an alert with the exact steps.

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Price Watch is part of Plot Pro.

With Plot

Catch the next drop with Plot

Fares can keep moving after you book. Plot is an app that keeps your trips in one place and watches the price after you book. Forward your Southwest Airlines confirmation once, and you hear about the next drop with the steps to claim it.

  1. SFOJFKplans@plot.travel
    01

    Forward your confirmation

    Forward your Southwest Airlines booking confirmation to plans@plot.travel. That is the only thing you need to do.

  2. YOU PAIDFare dropped
    02

    We watch your fare continuously

    Plot keeps measuring your exact Southwest Airlines fare against the market, and reads the fine print (fare class rules, change fees, the 24-hour refund window) so a drop only counts when it's worth acting on.

  3. PlotPrice watch

    Your Southwest Airlines price dropped

    How to claim your savings

    1. 1.Go to Manage Reservations on southwest.com or open the Southwest app, and look up your booking with your confirmation number and name
    2. 2.Select "Change" on your flight
    3. 3.Pick the same flight at the lower fare and confirm. There is no change fee
    03

    Claim your money back

    When the price drops, we tell you the savings and the exact Southwest Airlines steps to claim your refund or credit.

Price Watch is part of Plot Pro.

Questions

Southwest Airlines price drop FAQ

Common questions about Southwest Airlines price drops and refunds.

Yes, on every fare but Basic, and with no fees. Choice fares change to the lower fare and keep the difference as flight credit; Choice Preferred and Choice Extra can get it back to your original payment. Basic cannot be changed, so you cancel for credit (valid 6 months from booking) and rebook. Within 24 hours of booking, if you booked at least 7 days before departure, any fare cancels for a full refund.

Yes. US federal law requires airlines to let you cancel any flight within 24 hours of booking for a full cash refund, as long as the flight departs at least 7 days away. This applies to all fare types, including Basic Economy. It is the most reliable way to capture a price drop right after you book.

It depends on when you act. Within 24 hours of booking, you always get a full cash refund by law. After that window, Southwest Airlines typically issues the fare difference as a travel credit or voucher tied to your account, not cash. The price drop calculator on this page shows what your fare gets back.

For cancellations within 24 hours of booking, Southwest Airlines is required by law to process your cash refund within 7 business days for credit card payments and 20 business days for other payment methods. Travel credits from fare changes are typically available on your account within minutes to a few hours.

Yes. The amount depends on your fare class. Basic: Free · Choice / Choice Preferred / Choice Extra: Free. If you booked at least 7 days before departure, you can cancel within 24 hours of booking for a full cash refund on any fare class. No change fee applies inside that DOT window.

Yes. On Choice fares and above, change to the lower fare in Manage Reservations and the points difference goes back to your Rapid Rewards account. Basic fares cannot be changed, so book the lower fare first, then cancel the original: the points you paid come back to your account. Southwest charges no change or cancel fee on any fare.

Yes. Southwest prices points from the cash fare, so a cheaper fare usually means fewer points. Plot Pro watches Rapid Rewards bookings and tells you when the points price drops.

Plot watches your Southwest Airlines fare continuously after you forward your confirmation email to plans@plot.travel. When the price drops, we send you the savings amount and step-by-step instructions for Southwest Airlines's policies, so you know exactly how to claim your refund or credit. Price Watch is part of Plot Pro.

Still have questions? Email us

Stop checking Southwest Airlines prices manually.

Forward your booking confirmation and Plot watches your fare continuously.