How to claim a price drop on Hilton
Hilton's Price Match Guarantee is one of the best in the industry -- they match AND give 25% off on top. Must book direct via Hilton.com/app and claim within 24 hours of booking.
3
Verified methods
10-20 minutes
Fastest method
2026-02-27
Last verified
How to claim your Hilton price drop
3 methods ranked by ease and success rate. Verified as of 2026-02-27.
- 1
Rebook at the lower rate on the lower-priced listing
- 2
Go to your upcoming stays and find the original booking
- 3
Cancel the original reservation (refund processed within 5-7 business days)
Only for cancelable/refundable rates. Book the new reservation first to lock in the lower price. Check your rate's cancellation policy first.
- 1
We found a lower price on the lower-priced listing — take a screenshot of it to submit with your claim
- 2
- 3
Submit the online claim form with your reservation number and the lower rate details
- 4
If approved, Hilton matches the price AND gives you an additional 25% off the matched rate
- 1
Call the hotel's front desk directly (number is on your confirmation)
- 2
Ask for the reservations team
- 3
Explain that you found a lower rate and ask if they can match it or modify your booking
Individual hotel staff sometimes have more flexibility than the central reservation system.
Or let Plot handle it for you
Instead of manually checking Hilton prices, forward your confirmation once and we do the rest.
Forward your confirmation
Forward your Hilton booking confirmation to plans@plot.travel. That's the only thing you need to do.
We watch your rate 24/7
Plot tracks your exact Hilton room rate around the clock, checking for drops until you check in.
Claim your money back
When the price drops, we notify you instantly with the savings amount and Hilton-specific instructions to claim your refund or credit.
Frequently asked questions
Common questions about Hilton price drops and refunds.
Yes. If you have a refundable booking, you can rebook at the lower rate and cancel the original reservation. Hilton also offers a price match guarantee that may let you claim the difference directly. We've documented 3 verified methods on this page.
Yes. Hilton offers a price guarantee, but you must submit your claim within 24 hours of booking. See the methods above for the exact steps.
For cancel-and-rebook, you'll receive a full cash refund to your original payment method. For price match claims, Hilton typically adjusts the reservation price directly. See the specific methods above for details.
Plot monitors your Hilton booking 24/7 after you forward your confirmation email to plans@plot.travel. When the price drops, we send you an instant notification with the exact savings amount and step-by-step instructions tailored to Hilton's specific policies — so you know exactly how to claim your refund without doing any research.
For cancel-and-rebook, Hilton refunds typically arrive within 5–10 business days to your original payment method. Price match claims may be processed faster but depend on Hilton's review timeline. Travel credits or loyalty points are usually available within hours.
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