How to claim a price drop on IHG Hotels & Resorts
IHG offers a Best Price Guarantee. Claim within 24 hours of booking.
2
Verified methods
15 minutes
Fastest method
2026-02-27
Last verified
How to claim your IHG Hotels & Resorts price drop
2 methods ranked by ease and success rate. Verified as of 2026-02-27.
- 1
Rebook at the new lower rate on the lower-priced listing
- 2
Log in and find your original reservation
- 3
Cancel the original booking (for refundable rates)
Book the new reservation first to lock in the lower price.
- 1
We found a lower rate on the lower-priced listing — take a screenshot of it to submit with your claim
- 2
Go to ihg.com/hotels/us/en/customer-care/forms/claim-lowest-internet-rate
- 3
Submit the form within 24 hours of booking
- 4
IHG will match the lower price if the claim is valid
Or let Plot handle it for you
Instead of manually checking IHG Hotels & Resorts prices, forward your confirmation once and we do the rest.
Forward your confirmation
Forward your IHG Hotels & Resorts booking confirmation to plans@plot.travel. That's the only thing you need to do.
We watch your rate 24/7
Plot tracks your exact IHG Hotels & Resorts room rate around the clock, checking for drops until you check in.
Claim your money back
When the price drops, we notify you instantly with the savings amount and IHG Hotels & Resorts-specific instructions to claim your refund or credit.
Frequently asked questions
Common questions about IHG Hotels & Resorts price drops and refunds.
Yes. If you have a refundable booking, you can rebook at the lower rate and cancel the original reservation. IHG Hotels & Resorts also offers a price match guarantee that may let you claim the difference directly. We've documented 2 verified methods on this page.
Yes. IHG Hotels & Resorts offers a price guarantee, but you must submit your claim within 24 hours of booking. See the methods above for the exact steps.
For cancel-and-rebook, you'll receive a full cash refund to your original payment method. For price match claims, IHG Hotels & Resorts typically adjusts the reservation price directly. See the specific methods above for details.
Plot monitors your IHG Hotels & Resorts booking 24/7 after you forward your confirmation email to plans@plot.travel. When the price drops, we send you an instant notification with the exact savings amount and step-by-step instructions tailored to IHG Hotels & Resorts's specific policies — so you know exactly how to claim your refund without doing any research.
For cancel-and-rebook, IHG Hotels & Resorts refunds typically arrive within 5–10 business days to your original payment method. Price match claims may be processed faster but depend on IHG Hotels & Resorts's review timeline. Travel credits or loyalty points are usually available within hours.
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