How to claim a price drop on Marriott / Marriott Bonvoy
Marriott Best Rate Guarantee requires a claim at least 24 hours before check-in. They match and give a 25% discount on the matched rate.
3
Verified methods
10-20 minutes
Fastest method
2026-02-27
Last verified
How to claim your Marriott / Marriott Bonvoy price drop
3 methods ranked by ease and success rate. Verified as of 2026-02-27.
- 1
Rebook at the new lower rate on the lower-priced listing
- 2
Log in and go to "Manage Reservations" to find your original booking
- 3
Cancel the original reservation
Only for cancelable rates. Book the new reservation first to lock in the lower price. Non-refundable rates cannot be cancelled for a refund.
- 1
We found a lower rate on the lower-priced listing — take a screenshot of it to submit with your claim
- 2
- 3
Enter your reservation number and the lower rate details
- 4
Submit at least 24 hours before check-in
- 5
If approved, Marriott matches the rate and gives an additional 25% off
The lower rate must be available at the time you submit the claim.
- 1
Call Marriott Bonvoy at 1-800-627-7468
- 2
Provide your reservation confirmation number
- 3
Ask about rate adjustments or the Best Rate Guarantee process
Or let Plot handle it for you
Instead of manually checking Marriott / Marriott Bonvoy prices, forward your confirmation once and we do the rest.
Forward your confirmation
Forward your Marriott / Marriott Bonvoy booking confirmation to plans@plot.travel. That's the only thing you need to do.
We watch your rate 24/7
Plot tracks your exact Marriott / Marriott Bonvoy room rate around the clock, checking for drops until you check in.
Claim your money back
When the price drops, we notify you instantly with the savings amount and Marriott / Marriott Bonvoy-specific instructions to claim your refund or credit.
Frequently asked questions
Common questions about Marriott / Marriott Bonvoy price drops and refunds.
Yes. If you have a refundable booking, you can rebook at the lower rate and cancel the original reservation. Marriott / Marriott Bonvoy also offers a price match guarantee that may let you claim the difference directly. We've documented 3 verified methods on this page.
Yes. Marriott / Marriott Bonvoy offers a price match guarantee that can be claimed before check-in. See the methods above for the exact steps.
For cancel-and-rebook, you'll receive a full cash refund to your original payment method. For price match claims, Marriott / Marriott Bonvoy typically adjusts the reservation price directly. See the specific methods above for details.
Plot monitors your Marriott / Marriott Bonvoy booking 24/7 after you forward your confirmation email to plans@plot.travel. When the price drops, we send you an instant notification with the exact savings amount and step-by-step instructions tailored to Marriott / Marriott Bonvoy's specific policies — so you know exactly how to claim your refund without doing any research.
For cancel-and-rebook, Marriott / Marriott Bonvoy refunds typically arrive within 5–10 business days to your original payment method. Price match claims may be processed faster but depend on Marriott / Marriott Bonvoy's review timeline. Travel credits or loyalty points are usually available within hours.
Still have questions? Email us