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United Airlines booked through Priceline: how to claim a price drop

3 verified ways to get your money back, through Priceline or United Airlines itself.

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Your United Airlines fare dropped $52

Claim it through Priceline or United Airlines. Here's how.

Start with Priceline

Your ticket is held by Priceline, so cancellations and refunds go through Priceline. United Airlines will also change a ticket a booking site issued; use only the United Airlines method below, as written.

How to claim a price drop through Priceline

3 methods ranked by ease and success rate.

Recommended
  1. 1

    Make sure you are a Priceline VIP member: the guarantee is only for VIP members

  2. 2

    Find the same flight cheaper on Priceline: same airline, flight number, date, cabin, number of passengers and fare type, at a price open to the public

  3. 3

    Submit the Best Price Guarantee form within 24 hours of booking

  4. 4

    If approved, Priceline refunds 100% of the difference to your original payment, usually replying within 7 days

Open Priceline website

Not available on Air France, Austrian, British Airways, Brussels, Spirit, Frontier, Iberia, KLM, Lufthansa, Swiss or Ukraine Airlines, or on special, consolidator and package fares. Priceline also says same-day bookings are not eligible. For Express Deals, you can claim until midnight the day before travel and get 200% of the difference.

All claim methods

When did you book?
  1. 1

    Make sure you are a Priceline VIP member: the guarantee is only for VIP members

  2. 2

    Find the same flight cheaper on Priceline: same airline, flight number, date, cabin, number of passengers and fare type, at a price open to the public

  3. 3

    Submit the Best Price Guarantee form within 24 hours of booking

  4. 4

    If approved, Priceline refunds 100% of the difference to your original payment, usually replying within 7 days

Open Priceline website

Not available on Air France, Austrian, British Airways, Brussels, Spirit, Frontier, Iberia, KLM, Lufthansa, Swiss or Ukraine Airlines, or on special, consolidator and package fares. Priceline also says same-day bookings are not eligible. For Express Deals, you can claim until midnight the day before travel and get 200% of the difference.

  1. 1

    Open Priceline support chat and give your trip number

  2. 2

    Ask what cancelling or changing would return under the airline's fare rules, and whether any service fee applies

  3. 3

    Only cancel and rebook if what comes back is clearly worth more than the new fare

Open Priceline website

Cancel or change through Priceline, not the airline. What comes back depends on the airline's fare rules.

  1. 1

    Call United at 1-800-864-8331 with your confirmation number

  2. 2

    Ask United to take control of the ticket from the booking site. Travelers report a $50 fee for this

  3. 3

    Once United holds the ticket, change to the same flight at the lower fare. Economy and above have no United change fee

  4. 4

    Before you confirm, ask what United gives back for the difference

1-800-864-8331

United's own pages still tell travel-site customers to contact the booking site, so an agent may not do it. Only worth it when the drop is clearly more than $50.

United Airlines change fees

Even when claiming through Priceline, the underlying fare class determines whether rebooking makes financial sense.

United Airlines change fee by fare class

Basic Economy$99 domestic / $199 international
Economy & aboveFree

These are United Airlines's fees. Priceline may also charge additional service fees. Confirm the total before proceeding.

With Plot

Or let Plot watch it for you

Instead of checking prices and working out whether to call Priceline or United Airlines, forward your confirmation once. Plot tells you when the fare drops and exactly who to contact.

  1. SFOJFKplans@plot.travel
    01

    Forward your confirmation

    Forward your Priceline booking confirmation for your United Airlines flight to plans@plot.travel. That is the only thing you need to do.

  2. YOU PAIDFare dropped
    02

    We watch your fare continuously

    Plot keeps measuring your exact fare against the market, and knows you booked through Priceline. When a price drop is worth acting on, we send instructions for the right channel.

  3. PlotPrice watch

    Your United Airlines price dropped

    How to claim your savings

    1. 1.Make sure you are a Priceline VIP member: the guarantee is only for VIP members
    2. 2.Find the same flight cheaper on Priceline: same airline, flight number, date, cabin, number of passengers and fare type, at a price open to the public
    3. 3.Submit the Best Price Guarantee form within 24 hours of booking
    03

    Claim through the right channel

    When the price drops, we tell you the savings and the Priceline steps to claim it, so you never contact United Airlines when you should be contacting Priceline.

Price Watch is part of Plot Pro.

Questions

United Airlines via Priceline: price drop FAQ

Common questions about claiming a price drop on United Airlines when booked through Priceline.

Start with Priceline: it holds your ticket and handles refunds. United Airlines is one of the few airlines that will also change a ticket a booking site issued, which can be the cheaper route after the first 24 hours. We have documented 3 verified methods on this page.

Not as a federal right. The US 24-hour rule applies to tickets bought directly from the airline, not through booking sites like Priceline. What Priceline offers in the first 24 hours is in the first method on this page; on some sites it depends on the airline's fare rules.

Priceline for a cancellation or refund, since it issued your ticket. For a change, United Airlines can also do it: see the United Airlines method on this page for how, and what it costs.

Inside Priceline's cancellation window, you typically receive a full cash refund to your original payment method. Outside that window, any fare difference is usually issued as a travel credit or Priceline rewards (such as OneKeyCash for Expedia), not cash. See the specific methods above for payout details.

Plot watches your United Airlines fare continuously after you forward your confirmation email to plans@plot.travel. When the price drops, we send the exact savings amount and step-by-step instructions specific to Priceline's process, including the reminder to contact Priceline, not United Airlines. Price Watch is part of Plot Pro.

Still have questions? Email us

More guides

Booked United Airlines through a different site?

Booked directly with United Airlines? See the direct booking guide

Browse all price drop guides · Last verified October 2026

Stop checking United Airlines prices manually.

Forward your Priceline booking confirmation and Plot watches your fare continuously.