United Airlines booked through Chase Travel: how to claim a price drop
3 verified ways to get your money back, through Chase Travel or United Airlines itself.
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Your United Airlines fare dropped $62
Claim it through Chase Travel or United Airlines. Here's how.
Start with Chase Travel
Your ticket is held by Chase Travel, so cancellations and refunds go through Chase Travel. United Airlines will also change a ticket a booking site issued; use only the United Airlines method below, as written.
How to claim a price drop through Chase Travel
3 methods ranked by ease and success rate.
- 1
Book the same flight at the lower fare first, so you do not lose it
- 2
Log in to your Chase account, open the travel section and find the original booking
- 3
Cancel it in the Chase Travel portal. Airlines must allow penalty-free cancellation within 24 hours for US flights booked at least seven days before departure
Cancel through Chase Travel, not the airline: Chase issued the ticket. If you paid with points, the points are generally returned to your Ultimate Rewards account.
All claim methods
- 1
Book the same flight at the lower fare first, so you do not lose it
- 2
Log in to your Chase account, open the travel section and find the original booking
- 3
Cancel it in the Chase Travel portal. Airlines must allow penalty-free cancellation within 24 hours for US flights booked at least seven days before departure
Cancel through Chase Travel, not the airline: Chase issued the ticket. If you paid with points, the points are generally returned to your Ultimate Rewards account.
- 1
Find the Chase Travel phone number in your booking confirmation email or your Chase account (it varies by card)
- 2
Ask the agent what cancelling would return under the airline's rules. A non-refundable fare usually becomes a flight credit with the airline, often minus a change fee
- 3
If the credit is clearly worth more than the new fare, cancel and use the airline credit toward the cheaper booking
The credit comes from the airline, not Chase, and the airline's rules decide how long it lasts and where it can be used. Confirm how any leftover balance is kept before you rebook, since Chase does not promise it.
- 1
Call United at 1-800-864-8331 with your confirmation number
- 2
Ask United to take control of the ticket from the booking site. Travelers report a $50 fee for this
- 3
Once United holds the ticket, change to the same flight at the lower fare. Economy and above have no United change fee
- 4
Before you confirm, ask what United gives back for the difference
United's own pages still tell travel-site customers to contact the booking site, so an agent may not do it. Only worth it when the drop is clearly more than $50.
United Airlines change fees
Even when claiming through Chase Travel, the underlying fare class determines whether rebooking makes financial sense.
United Airlines change fee by fare class
These are United Airlines's fees. Chase Travel may also charge additional service fees. Confirm the total before proceeding.
With Plot
Or let Plot watch it for you
Instead of checking prices and working out whether to call Chase Travel or United Airlines, forward your confirmation once. Plot tells you when the fare drops and exactly who to contact.
- 01
Forward your confirmation
Forward your Chase Travel booking confirmation for your United Airlines flight to plans@plot.travel. That is the only thing you need to do.
- 02
We watch your fare continuously
Plot keeps measuring your exact fare against the market, and knows you booked through Chase Travel. When a price drop is worth acting on, we send instructions for the right channel.
- PlotPrice watch
Your United Airlines price dropped
How to claim your savings
- 1.Book the same flight at the lower fare first, so you do not lose it
- 2.Log in to your Chase account, open the travel section and find the original booking
- 3.Cancel it in the Chase Travel portal. Airlines must allow penalty-free cancellation within 24 hours for US flights booked at least seven days before departure
03Claim through the right channel
When the price drops, we tell you the savings and the Chase Travel steps to claim it, so you never contact United Airlines when you should be contacting Chase Travel.
Price Watch is part of Plot Pro.
Questions
United Airlines via Chase Travel: price drop FAQ
Common questions about claiming a price drop on United Airlines when booked through Chase Travel.
Start with Chase Travel: it holds your ticket and handles refunds. United Airlines is one of the few airlines that will also change a ticket a booking site issued, which can be the cheaper route after the first 24 hours. We have documented 3 verified methods on this page.
Not as a federal right. The US 24-hour rule applies to tickets bought directly from the airline, not through booking sites like Chase Travel. What Chase Travel offers in the first 24 hours is in the first method on this page; on some sites it depends on the airline's fare rules.
Chase Travel for a cancellation or refund, since it issued your ticket. For a change, United Airlines can also do it: see the United Airlines method on this page for how, and what it costs.
Inside Chase Travel's cancellation window, you typically receive a full cash refund to your original payment method. Outside that window, any fare difference is usually issued as a travel credit or Chase Travel rewards (such as OneKeyCash for Expedia), not cash. See the specific methods above for payout details.
Plot watches your United Airlines fare continuously after you forward your confirmation email to plans@plot.travel. When the price drops, we send the exact savings amount and step-by-step instructions specific to Chase Travel's process, including the reminder to contact Chase Travel, not United Airlines. Price Watch is part of Plot Pro.
Still have questions? Email us
More guides
Booked United Airlines through a different site?
Booked directly with United Airlines? See the direct booking guide
Browse all price drop guides · Last verified October 2026