Delta Air Lines booked through American Express Travel: how to claim a price drop
3 verified ways to get your money back, through American Express Travel or Delta Air Lines itself.
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Your Delta Air Lines fare dropped $72
Claim it through American Express Travel or Delta Air Lines. Here's how.
Start with American Express Travel
Your ticket is held by American Express Travel, so cancellations and refunds go through American Express Travel. Delta Air Lines will also change a ticket a booking site issued; use only the Delta Air Lines method below, as written.
How to claim a price drop through American Express Travel
3 methods ranked by ease and success rate.
- 1
Book the same flight at the lower fare first, so you do not lose it
- 2
Log in to AmexTravel.com, open "Manage My Trips" and find the original booking
- 3
Cancel it. American Express Travel gives a full refund when you cancel within 24 hours of booking
Cancel through American Express Travel, not the airline: Amex issued the ticket. If you paid with points, the refund arrives as a statement credit; call 1-800-AXP-EARN to get the points back instead.
All claim methods
- 1
Book the same flight at the lower fare first, so you do not lose it
- 2
Log in to AmexTravel.com, open "Manage My Trips" and find the original booking
- 3
Cancel it. American Express Travel gives a full refund when you cancel within 24 hours of booking
Cancel through American Express Travel, not the airline: Amex issued the ticket. If you paid with points, the refund arrives as a statement credit; call 1-800-AXP-EARN to get the points back instead.
- 1
Log in to AmexTravel.com, open "Manage My Trips" and choose "Change Reservation"
- 2
Check the price shown for the same flight. The airline's change fee applies (Amex lists 150 USD domestic to 300 USD international) plus any fare difference
- 3
Before you confirm, ask how the leftover value will be kept. Some airlines allow a Miscellaneous Charge Order, which Amex handles by phone; otherwise the remaining balance may be forfeited
Change through American Express Travel, not the airline. Any credit is an American Express Airline Credit for the same traveler and the same airline, set by the airline's rules. For credits and Miscellaneous Charge Orders, call 1-800-297-2977, or the number on the back of your Card.
- 1
Open your trip in the Fly Delta app or My Trips on delta.com with Delta's 6-character confirmation number and your last name. Use the code Delta sent, not the booking site's itinerary number
- 2
Try "Change Flight" first and pick the same flight at the lower fare. If Delta shows the difference coming back as an eCredit, confirm: your seats and booking stay as they are
- 3
If Delta will not change it or shows nothing back, choose "Cancel Flight" instead. Before you confirm, check that the full ticket value is kept as a Delta eCredit
- 4
Book the same flight at the lower fare on delta.com or in the app and pay with the eCredit. Whatever is left stays as an eCredit in your name
- 5
If the eCredit will not apply online, call Delta at 1-800-221-1212 with your ticket number (it starts with 006) and ask an agent to apply it
Do this yourself in the app or on delta.com, not through the booking site and not by phone or chat: Delta charges $50 for changes it makes on a travel-site ticket and waives it in My Trips, and a booking site may turn the ticket into its own credit and keep the leftover. Delta will not let you do this in the first 24 hours after booking. The eCredit goes to the traveler named on the ticket, and a ticket paid with card points comes back as an eCredit, not points.
Delta Air Lines change fees
Even when claiming through American Express Travel, the underlying fare class determines whether rebooking makes financial sense.
Delta Air Lines change fee by fare class
These are Delta Air Lines's fees. American Express Travel may also charge additional service fees. Confirm the total before proceeding.
With Plot
Or let Plot watch it for you
Instead of checking prices and working out whether to call American Express Travel or Delta Air Lines, forward your confirmation once. Plot tells you when the fare drops and exactly who to contact.
- 01
Forward your confirmation
Forward your American Express Travel booking confirmation for your Delta Air Lines flight to plans@plot.travel. That is the only thing you need to do.
- 02
We watch your fare continuously
Plot keeps measuring your exact fare against the market, and knows you booked through American Express Travel. When a price drop is worth acting on, we send instructions for the right channel.
- PlotPrice watch
Your Delta Air Lines price dropped
How to claim your savings
- 1.Book the same flight at the lower fare first, so you do not lose it
- 2.Log in to AmexTravel.com, open "Manage My Trips" and find the original booking
- 3.Cancel it. American Express Travel gives a full refund when you cancel within 24 hours of booking
03Claim through the right channel
When the price drops, we tell you the savings and the American Express Travel steps to claim it, so you never contact Delta Air Lines when you should be contacting American Express Travel.
Price Watch is part of Plot Pro.
Questions
Delta Air Lines via American Express Travel: price drop FAQ
Common questions about claiming a price drop on Delta Air Lines when booked through American Express Travel.
Start with American Express Travel: it holds your ticket and handles refunds. Delta Air Lines is one of the few airlines that will also change a ticket a booking site issued, which can be the cheaper route after the first 24 hours. We have documented 3 verified methods on this page.
Not as a federal right. The US 24-hour rule applies to tickets bought directly from the airline, not through booking sites like American Express Travel. What American Express Travel offers in the first 24 hours is in the first method on this page; on some sites it depends on the airline's fare rules.
American Express Travel for a cancellation or refund, since it issued your ticket. For a change, Delta Air Lines can also do it: see the Delta Air Lines method on this page for how, and what it costs.
Inside American Express Travel's cancellation window, you typically receive a full cash refund to your original payment method. Outside that window, any fare difference is usually issued as a travel credit or American Express Travel rewards (such as OneKeyCash for Expedia), not cash. See the specific methods above for payout details.
Plot watches your Delta Air Lines fare continuously after you forward your confirmation email to plans@plot.travel. When the price drops, we send the exact savings amount and step-by-step instructions specific to American Express Travel's process, including the reminder to contact American Express Travel, not Delta Air Lines. Price Watch is part of Plot Pro.
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More guides
Booked Delta Air Lines through a different site?
Booked directly with Delta Air Lines? See the direct booking guide
Browse all price drop guides · Last verified October 2026